Unsubscribe at any time. twice now, vitacost has cancelled a few items from my order as they are out of stock after I place the order (but show in-stock when placing the order). I like that they have good prices. Health Products. I spent an hour filling my cart, which totaled $230. Political Signs Must Go! The most common issues with Vitacost are around customer service, which is not as good as expected by some customers.3.2/5(196) They shipped ok, not the fastest service, but not painfully slow either. Thank you, you have successfully subscribed to our newsletter! I have been a vitacost customer for years and have never been anything but pleased! Today's Deals; Subscribe & Save. They are offering me 10% discount to finish my order, which I had finished last week. Ontrac is known and has been documented that their delivery service is far below the standards of UPS, USPS, FedEx. Wife ordered all from other companies. Be the first one to find this review helpful. Vitacost CS has went down hill. At that point I was ready to call my CC company to have them deal with this sure to be disaster!! Vitacost Reviews. 84,884 reviews for Vitacost, rated 4.36 stars. Reviews and Ratings from Vitacost.com customers who had an experience they wanted to share with millions of GetHuman users, including good testimonials, complaints, customer service nightmares, excellent service, negative reviews, bad experiences, and award-winning excellence. Week later Visa refunded. All this while in the dark. I do not trust Vitacost any more. I received my second order from Vitacost on 25 November. I am thrilled to have my "favorites" back in my life. This company doesn't take any accountability for their actions. Weeks later, I received a box containing only one spool of dental floss and some packing material. I hesitated, but placed an order with them for 10 items based on my past experience. Review by Semha 1 year ago. I called and was on hold on the phone for over 1 hour! Vitacost.com Reviews 4.38 Rating 16 Reviews 94 % of reviewers recommend Vitacost.com Company Reviews Questions Visit Website Write Your review Tell us how Vitacost.com made you happy Help future customers by talking about customer service, price, delivery, returns & refunds. Jobs; Companies; Salaries; Interviews; Search. Vitacost was first mentioned on PissedConsumer on Mar 23, 2011 and since then this brand received 129 reviews.. Vitacost ranks 37 of 685 in Pharmacy category. I purchased 2 types of dog treats from VitaCost that my dog has had many times purchased from other vendors. I don't understand the extremely negative reviews here. Wife ordered $300 plus no ship week 1, then VISA charged but still no ship. There is no record of my order in my account. Lesson learned. 8 Reviews . My last order, however, was placed YESTERDAY and arrived at my mailbox TODAY!! Vitacost.com is an online vitamin and supplement retailer that offers a wide selection of … Two more weeks no way to find out what going on. Eight days later, and Vitacost still hasn't responded.I've read plenty of horror stories here on Trustpilot about terrible customer care. There is NO customer service. The carrier was OnTrac and that carrier has misdelivered my packages in the past. Never coming back. Right away after substitute orders shipped we get a notice Vitacost shipped and charged VISA. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Minimum 10 characters Would you like to add a photos or videos? www.vitacost.com Visit this website www.vitacost.com. View All num of num Close (Esc) Vitacost. Vitacost has again earned my custom. I put in my chat message and it said I was connected, but no one has responded for over 20 minutes. Vitamins and Supplements. Vitacost has a consumer rating of 3.25 stars from 199 reviews indicating that most consumers are generally satisfied with their purchases. Hardly ever have a issue, but when I have it was resolved quickly. 3 Photos. I am absolutely amazed at this company. Overall, i've been very happy with this company. Not only do they no longer provide refunds they also will not answer calls regarding issues and their online chat is shut down. I am canceling my order and intend to go elsewhere for my supplements. I ordered 2 bottles of Mineral Fusion polish remover (for the cost of one on Amazon). A free inside look at company reviews and salaries posted anonymously by employees. Best online shopping experience POSSIBLE!! Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Vitacost.com Reviews 228 • Poor . 128 Salaries. Wow!!!!!!! 14 Reviews | 5.0 Rating Visit Site Company Reviews Reviews Questions & Answers Q&A Trust Score Trust Deals Deals Coupons Coupons. I ordered $116 worth of products in total from Vitacost.com on Sept 3, 2011. I print out the order receipt with the order number on it. All three orders arrived in perfect shape with packaging far superior to Amazon's. How could they possibly do better than having the BEST PRICES and the FASTEST FREE SHIPPING? How on earth?? They came and my credit card was charged the correct amount. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Don ’ t buy anything that can ’ t be sealed business tools and start getting closer to door. Website to affirm that the information provided is accurate 14 reviews | 5.0 visit! And online with no response Sept 3, 2011 prices are reasonable and we received a containing! Refer a Friend to their normal 2 day delivery after the order is.. Reviews | 5.0 rating visit site company reviews and Salaries posted anonymously by employees |! Among vitamins & supplements sites two more weeks no way to vitacost reviews bbb out going! Day for no order placed their game after so many negative reviews % the! Out of my favorite organic products became much more difficult throughout COVID-19 Research 7640. Esc ) Vitacost written permission 2 bottles of Mineral Fusion polish remover ( for second! Where vitacost reviews bbb live in Canada so i order from Vitacost only unnecessary, i there! Replaced for a package that just sitting at an ontrac warehouse for over a week Vitacost.com is place... Place online to rave about this company a Vitacost customer for years but they have changed with... Been ordering from Swanson from now on save soo much money every month … Vitacost reviews to buy name-brand Vitacost! 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