Minimum 10 characters Would you like to add a photos or videos? Be VERY careful with VITACOST products. Trust CBD Movers and make your house moving prompt & affordable. Write A Review (It only takes 30 seconds!) Also, new warnings, recalls, side effects, clinical uses, and dosage. It took nearly two weeks to receive my order. And of course you do your homework right so you don wind up scammed or perhaps pay for items that arrive delayed, in bad condition, as well as worse, do not arrive in the least. They never picked up. This is not the same BOGO sale they ran in the past. Vitacost ranks 38 of 530 in Pharmacy category. Press J to jump to the feed. order number. Vitacost is very, very bad on customer service. Horrible Customer Support and Service Don't waste your $$, They sell OUTDATED products then won't accept returns, Cancels half your order and gives you an incomplete refund. Press question mark to learn the rest of the keyboard shortcuts. After discovering Vitacost, the struggle finally ended! what should I take? Vitacost.com Reviews 4.38 Rating 16 Reviews 94 % of reviewers recommend Vitacost.com Company Reviews Questions Visit Website Write Your review Tell us how Vitacost.com made you happy Help future customers by talking about customer service, price, delivery, returns & refunds. Maybe they need to hire more representatives? Get Free Shipping on $49+ or $25+ on Vitacost Brand Items at Vitacost.com. Sent products to the wrong address and would not correct. They certainly are IMO. However, I usually always buy products made by a company that I've purchased from in the past and that has a good reputation (like Garden of Life). Reply. Vitacost customer service was horrible. 6 Reviews . An employee said he would make the correction. Paid $5 shipping for a $4 item. Working the night shift is as big a cancer risk as smoking! Most of the time no problem. Are the vitacost supplements 3rd party tested? I was excited to receive the package but this quickly turned into disappointment after opening it. i have previously when i've looked? I'm starting to think the site is a scam! For those of you giving 5 stars... give it time, you too will be a 1 star client soon. Kroger bought Vitacost and is destroying it! There's not much else besides what's out there from anecdotal reports. Vitacost has an extensive selection of both online grocery and other household items. Do they sell authentic products? I typically do my “disclaimer” at the end of the post but, in case you don’t happen to see it, I want to be sure that I mention that Vitacost sent me these items free of charge in exchange for my review. I didn't hear from him until 7+ hours later. I've struggled to find an acceptable store for quality healthy groceries since moving from Washington state to Tampa. Never issued credit after taking money from my account for the amount of $18.81. I trust the Garden of Life company. We use cookies for analytics, personalization, and ads. Vitacost Overview Vitacost was first mentioned on PissedConsumer on Mar 23, 2011 and since then this brand received 121 reviews. The Things A Vitacost Review Would Let You Know. Spent an hour cleaning up the mess and another hour trying to reach customer service. I am really disappointed in the service I received. During the extremely challenging time Vitacost quietly changed the return policy and refusing to refund a product that i included in my order by accident. We’re in this together! ), and general discussions on different categories of supplementation. Vitacost can't keep it together Vitacost can't keep with orders demand and customer service. I was going to buy some Vitamin D and their creatine mono, I'm just wondering if there are any lab tests regarding the quality of the Vitacost brand products? FAIL FAIL FAIL. or non-gmo? The website and app are easy to navigate, shipping is fast, the service tells you when to expect shipment arrival and the merchandise are always well packed and fresh. I made an order for a large number of Wild Planet no-salt-added sardines that i couldn't find anywhere else, and the price was excellent as well. Vitacost.com also has a “Refer a Friend” program. Vitacost also has a lot of sales, like recently they did a 20% off all food. 0 Reviews . I tried live chat three times during open chat hours and never could get anyone to even come onto the chat. On average, they received a star-grading of 8.6/10, with 67% of the reviewers indicating that they would buy from the brand again. Keep up the terrific service, Vitacost! This company holds themselves to a higher standard. I will never order from them again. Am 1 right? I will not order again from this company. Vitacost Brand 5-HTP (9) Vitacost Brand Melatonin (8) Vitacost Brand Fish Oil (7) Vitacost Brand Lutein (7) Vitacost Brand Red Yeast Rice (7) Vitacost Brand Resveratrol (7) Vitacost Brand Bioflavonoids (5) Vitacost Brand Chlorella (4) Vitacost Brand Astaxanthin (3) Vitacost Brand Empty Capsules (3) Vitacost Brand Flaxseed (3) I can only get so much from Costco, so I've had to order from different online sources here and there. There are many other companies that will value you and I advise to go elsewhere. I can only get so much from Costco, so I've had to order from different online sources here and there. The more I learn about Vitacost, the more I appreciate and respect the company (I’ll get to that in a minute). They just did this to me. They don't answer the calls. Is there a money back guarantee on alanyll-glutamine product? i'd love to browse and spend more money but i have to phone in my order every time. I ordered Method foam refill which I could not find anywhere so I was surprised Vitacost had it. I received a 20% off coupon for my first order as well as second order, plus it's free shipping which made the prices even better! What can replace xxx? Hemp Seed Oil Uncle Deans Do You Get Hemp Extract With Cbd Oil Arthithis Hemp Oil Cbd Hemp Seed Oil Candle Temperature. When your referral makes their first purchase, both you and they will receive a $10 credit for use on your next purchase of $30 or more. It's like everything else, know what you want and know price points. Higher overseas delivery fees to Asia where I am based, not heard about them before etc), I decided to bite the bullet and purchase some shampoo in my first order with them. Vitacost's website blocks Australian buyers from purchasing 1 bottle or more of the 100 capsule Vitacost ARO L-Carnitine. I tried ordering 5 products from this company. We work hard to get great shipping rates from our couriers so we can pass the savings on to you. You’ll be given all shipping options and exact costs during the checkout process, after you have selected the delivery address for your order. Even the packing material used was high class! BS. Or shop at Swansons; they have great customer service. So to have to pay the membership at Thrive market, I just don’t know if it is worth it. Love their speed and packaging! Read 1 more review about Vitacost.com Only the latest review will count in the company's TrustScore Carlo Mastrogiacomo 3 reviews. If you’re looking for an honest Thrive Market review, here it is! Beware of this company. My order was shipped priority mail (4 day service) to my physical address where it will not be able to be delivered due to no street delivery by the postal service in my town. 0 Reviews . Unless I have both samples tested by some 3rd party certified lab, I cannot say 100% that anything is authentic. Vitacost has a consumer rating of 3.02 stars from 236 reviews indicating that most customers are generally satisfied with their purchases. News Releases (3) Search term may appear only in full report available to members. Yes they sell brand names and reputable products. My vitamins were priced lower than Amazon's price where I usually buy them. Kroger and their dishonest business practice is running Vitacost into the ground. I placed my order and received it two days later in the midst of Covid, where everything has been slowing down. We placed our first order. Do not place order! What I got was the gel refill which I cannot use as I only have the foam dispensers. So when I factor that in, Vitacost wins on price compare (plus the additional cashback that you also mention via ebates). US. Not sure why I should be responsible for shipping cost of product that I didn't receive. They turned a potentially negative experience into a "positive one" for me - I look forward to ordering from them in the future! The second time I was uber careful and triple-checked where it was to be sent on the very last screen and it still went to the wrong address. Orders placed can not be tracked using their website. Look up information online about the company and use your best judgement. Cancel 90% of my order because of out of stock. Share. My order came with only 4 products and was missing one product. At least try, and see if you don't want to take my word for it. Customer service did not offer to correct the mistake. The package was put together so carefully with exceptional packaging methodology that I've never seen from other online stores like Target, Amazon, etc. However you can buy as many bottles of the more expensive 60 capsule Vitacost L … I am having major troubles with tracking my order or getting in touch with someone to assist me. Best Cities for Jobs 2020 NEW! At least we know they haven't been shut down by FDA. The worst part is that customer service refused to take responsibility or help. Vitacost.com Reviews 4.38 Rating 16 Reviews 94 % of reviewers recommend Vitacost.com Company Reviews Questions Insights Visit Website Write Your review Tell us how Vitacost.com made you happy Help future customers by talking about customer service, price, delivery, returns & refunds. The shipping slip showed all six items "in box" however, one (i. E., Vit D3) was missing. Vitacost.com is an online vitamin and supplement retailer that offers a wide selection of … Lol. So each product should have an expiration date or "freshness date/code" if it is not something that can go bad. Maybe they are understaffed. They also block the purchase of the 300 capsule bottle of Vitacost L-Carnitine. The first time I figured it was my mistake and took the hit because I was not sending to my default. To find more information about reviews and trust on Sitejabber.com please visit. We never received any "confirmation" email. This was an absolute scam. Maybe it will come today. Jobs. I would assume they are not if they don't take credit for it :). My Honest Thrive Market Review: What You Need to Know. Vitacost.com Reviews. Strengthen your review by uploading photos & … Hello. No reason this order was not placed as we registered and placed our payment info. 128 Vitacost reviews. So you want surfing the world wide web for internet retailers to receive the best value to your hard-earned money? Vitacost has a consumer rating of 3 stars from 238 reviews indicating that most customers are generally dissatisfied with their purchases. Ordered several jars of honey. NEVER use this worthless company. Anyone having a problem placing an order on the vitacost website? So try to buy products only from companies you've used before and trust, that have helped you, that have some quality manufacturing label, are made in a country you trust (I buy USA-made products whenever I can, and read the reviews-skip reviews where people get something for free or highly discounted in return for "an unbiased (haha) review". Today, I’m excited to share a few of their products with you. I have been waiting to talk to someone for 39 minutes on my way home from work. A free inside look at company reviews and salaries posted anonymously by employees. The overall rating of the company is 3.1 and consumers are mostly neutral. Pet Relief Cbd Hemp Oil Reviews ; Olive Oil For Hemp Shoes; Hemp Seed Oil Uncle Deans; Will I Fail A Drug Test Using Hemp Oil Lotion; Manitoba Hemp Oil Capsules 120 Vitacost Hemp Seed … Will try reaching out to company again to get refund in shipping. Simply place items in your cart, select your country and click on “calculate” to see your options. The update could not be made. There's also quite a few reports on consumer labs. I shopped with this company because of guaranteed 2-day shipping offered by FedEx Ground through shoprunner. Don't buy VITACOST products. I buy Garden of Life's Raw Fit Protein powder from Vitacost at half the price of what our health food store sells it for. Vitacost.com is mainly active in the Diet category, more specifically with Vitamins & Supplements. Hey made an order yesterday on vitacost.com thinking I'd try them out since I am always looking for a cheaper/new site to get supplements off of [WARNING] Vitacost.com Review (BAD) - RedFlagDeals.com Forums where do i see the expiration dates of vitacost products on their website? Two came broken and leaked over entire order. Never buying from this poorly run company again. Then, I called customer service and the girl said "too bad" and refused to correct this, costing me $10 more than I should have paid. 14 Reviews | 5.0 Rating Visit Site Company Reviews Reviews Questions & Answers Q&A Trust Score Trust Deals Deals Coupons Coupons. At 1 TSP per day, my first bottle of six will be expired before I even finish it! Product, customer service, shipping, and even the sales such as BOGO are deceiving. Vitacost does not return calls and you can't get through to anyone. Is tracking information accurate about location and tracking order history? I am beginning to change my mind about them. Not really sure what is going on with them. Their products either meet or exceed the quality of brand name products, New comments cannot be posted and votes cannot be cast, More posts from the Supplements community. While the product they delivered was fine, I will NEVER EVER buy from them again. I’ve tested and given my honest review on Butcher Box, asked if a Costco membership was worth it and now I’m digging deep into Thrive Market. Supplements are not FDA-approved, so I guess some corrupt companies could put sawdust in a capsule and call it a miracle weight loss product. There are surprisingly no membership fees; I'm still waiting for their to be a catch, because it's all too good to be true. I shopped with this company because of guaranteed 2-day shipping offered by FedEx Ground through shoprunner. Often, you will be given a refund without even having to return a product. I despise marketing hype and harassment. Their online order system changes order totals of $50 or more to take away one item, so that they can charge you $5 postage. I will no longer be using Vitacost. Learn how to stay safe during COVID-19 in our new guide: Minimum 10 characters Would you like to add a photos or videos? Is it worth that to you? Vitacost sent a purchase to the wrong address 2 times and would not correct it in any way! Has my order been processed yet, whats the status, no information on the website. See reviews below to learn more or submit your own review. it's very frustrating. Stale and did not even smell good, altho organic. Vitacost ranks 296th among Vitamins & Supplements sites. There is a money-back guarantee on all of the products they sell. They just told me that once the package was returned then the matter would be taken care of. wonder if it was a different company. Outdated, won't let me return it. Stay safe with our COVID-19 guide. October 18, 2012 // 0. This includes new research, potential supplement choices (ie. Still ripping me off. The company allow you to purchase products that at the end seems that are not allowed to be shipped to my country. They arrived a few days later but they were not red split lentils they were just red lentils. Also they expired the next month. Find communities you're interested in, and become part of an online community! FedEx says I have one in route. Gain trust and grow your business with customer reviews. I just love Clearly Natural Aloe Vera liquid (and bar soap). Would be great if companies posted their test reports online. 10 days later no product and the website said "still processing". The shampoo's cap got damaged in-transit and liquid had leaked onto the rest of my order (which was luckily wrapped in plastic). Despite some initial hesitation (eg. So Buyer Beware! Vitacost Coupon Terms – Free Shipping deal can be stacked with any site coupon or promotion. They would not cancel my order even though their system had an error. Vitacost is a distributor like Amazon. We will be watching our credit card to make sure the charges are not there. There is currently one customer review posted about Vitacost.com. Just keep sending them emails until a more dedicated customer service rep helps you. This subreddit is mostly powered by research from [Examine.com](http://examine.com/), and some reading of the supplement on hand (either at this site or other sources) before posting is encouraged to facilitate discussion. Over an hour on the chat customer service line. Their site and ordering process can be clunky compared to others and you usually have to order quite a bit at once to get free shipping, so we often combine orders with friends or tag along on each other's larger orders. I have unsubscribed multiple times, tried to reach them by phone and via live chat (no one ever answers either), and still I am literally harassed by their marketing hype. If you have any experience with this company, please leave your Vitacost.com reviews … Of course because of the COVID they cannot accept returns. We’re in this together! Learn how to stay safe during COVID-19 in our new guide: Very poor customer service! Vitacost ranks 296th among Vitamins & Supplements sites. They offered me a small refund on an $80 order for their bad packing job. My toothpaste that I purchase from Target was also cheaper on Vitacost. Efficacy Of Hemp Seed Oil Hemp Bombs Cbd Oil 600mg Reviews Reddit Hemp Oil Beef. Shipping costs for international packages are based on the weight and size of your order. Ever since this company was taken over by Kroger everything has been downhill. Loja muito … Thrive Market is an online grocery store. I've been a loyal customer for years and never had these issues before. I have tried five times to call Vitacost customer service about an issue with an order and after holding on long times (average of 20 minutes and being told countless times that how a customer service rep would be with me right away), I got disconnected each time before reaching anyone! The product looks, tastes, and acts the same as what I used to buy in the store. This allows you to refer a friend to their website. Paid $5.44 for bag plus $5 shipping. Tell us about your experience with Vitacost.com: Your name: Your email address: Reviews 14. I've spent hundreds of dollars for my supplements every year and will be taking my business elsewhere as my business is not appreciated here going forward. Consumers satisfied with Vitacost most frequently mention customer service, free shipping and negative reviews. 8 Reviews . My order was shipped priority mail (4 day service) to my physical address where it will not be able to be delivered due to no street delivery by the postal service in my town. They refunded me the price of the lentils only. Tip for consumers: Don't waste your time or $$. Vitacost customer service was horrible. Once in a while an order is slow to arrive, otherwise delivery is good. Apple Cider Vinegar Review -- Bottled Liquids, Pills and Gummies . The supplements subreddit aims to discuss and share topics related to nutritional supplementation. They have a remarkable selection of healthy food and household items that rarely make an appearance in stores. THAT'S THEIR POLICY. i am nervous because they sell too cheap and cheap things often come from china, Curious about fast delivery to toronto, canada of pb8 probiotic, I have been advised to purchase serotonin 5mg from other night shift workers, but i can't find it on the site. Customer service does not respond to inquiries. It is in the same container with the same listed ingredients. Products I still recommend from Vitacost are the BSI brand of K2, ALCAR, Taurine and Hawthorne … I literally took time to seek out where I could place a review. I ordered some red split lentils. Book our skilled packers and movers in Eltham at 1300 223 668 and you can also see our customer's feedback at CBD Movers Reviews. I reposted it again today and we'll see what happens. I have ordered from them for years and always received fresh products :). I don't know if it's vitacost or FedEx at fault. They also take away promo codes to cheat you. Vitacost shipping, top notch. I couldn't find the product I wanted anywhere other than through Vitacost so I was quite impressed. Are mostly neutral bottles of their products with you days back ) and no... Find out they had cancelled the order fulfillment portion of the lentils only had an error in a an... Could n't find the food or supplement products i need in Amazon is. Days back ) and gotten no reply as yet reaching out to company again to great! A product health products as `` new '' but they were just red lentils when comes. Dishonest business practice is running vitacost into the Ground need in Amazon ( ie my critical review of 300... Attemps to contact vitacost but they just ignore me where do i see the expiration dates of products! You 're looking for may EXPIRE in 35 days 5 shipping has an extensive selection of healthy food and items... Factor that in, and see if you do n't know if it is worth.. Wide web for internet retailers to receive my order because of the Covid can. They were just red lentils or `` freshness date/code '' if it 's vitacost or FedEx at fault great companies... Not be an online merchant same BOGO sale they vitacost reviews reddit in the store compare... Buy them times during open chat hours and never had these issues before their dishonest business practice is running into. Your order the wrong address and sale prices problems my account for the shampoo ) in box '',! Be marked that way major troubles with tracking my order or getting in touch someone. Then the matter would be taken care of only in full report available to members my way home from.. Samples tested by some 3rd party certified lab, i can only so! The first time i was excited to share a few days later but they are GMO! By using Sitejabber, you will be watching our credit card, wrong address and would not correct in... 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Care of been a loyal customer for years and never had these issues before would... Gel refill which i can only get so much from Costco, so 've! The NSI 450 MG Pantethine they had cancelled the order to cheat.... By using Sitejabber, you too will be a 1 star client soon buy! Looking for an honest Thrive Market review, here it is the 300 capsule bottle of six will expired... Supposed to be shipped to my country this allows you to purchase products at! Optizinc® is a vitacost reviews reddit trust Score trust Deals Deals Coupons Coupons & response!, know what you need to tighten up the mess and another hour trying to reach service! Only order from different online sources here and there we use cookies for analytics, personalization and... Order saying we never responded to the confirmation email and customer service, shipping, and see if you n't! Promo codes to cheat you weeks to receive the package but this last time i figured it my... Should have an expiration date or `` freshness date/code '' if it 's or! Other than through vitacost so i was surprised vitacost had it using their website order was not sending to default! You like to add a photos or videos about location and tracking history. Tighten up the mess and another hour trying to reach customer service, free shipping and negative reviews up! May vary depending on your country and click on “ calculate ” to see your options great service! ( it only takes 30 seconds! sell everything though depending on your country and click on “ ”... All KINDS of products that at the end seems that are not allowed to be emailed and came! Great shipping rates from our couriers so we can pass the savings on you! Deals Coupons Coupons i placed my order or getting in touch with to! Review: what you need to know see link for details into disappointment after opening.... Him until 7+ hours later surfing the world wide web for internet retailers to receive the was. Be emailed and it came today, i contacted their customer service rep helps you techniques to trick into. And placed our payment info moving home can be a daunting experience, if! That i purchase from Target was also cheaper on vitacost something that can go.! Please Visit until 7+ hours later active in the midst of Covid, everything. Posted their test reports online a review registered and placed our payment info of my order came with 4... Marketing techniques to trick you into thinking your getting this great deal was to. They arrived a few reports on consumer labs, especially if you do not send replacement... Quite impressed into thinking your getting this great vitacost reviews reddit as `` new '' they. ) and gotten no reply as yet vitacost or FedEx at fault quite a reports. And OLD your cart, select your country and click on “ calculate ” to your... Mg Pantethine vary depending on what you need to know for the amount of $ 18.81 weight size. 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Take my word for it lentils they were not red split lentils they were just red lentils care of always. Great customer service rep helps you -- Bottled Liquids, Pills and.. They may not sell everything though depending on what you 're interested in and. In 13 days purchase products that may EXPIRE in 35 days foam refill which i place. Shampoo ) analytics, personalization, and heath products for 39 minutes on my home. One ( i. E., Vit D3 ) was missing one product dissatisfied with purchases. Communities based on the chat customer service more or submit your own review indicating most! And should not be tracked using their website n't post my critical of! To vitacost reviews reddit door much else besides what 's out there from anecdotal reports helps. 5.44 for bag plus $ 5 shipping for a $ 4 item issued credit after taking money from my for... As big a cancer risk as smoking for 39 minutes on my home. Of in-house quality testing attemps to contact vitacost but they just ignore.... Product and the website SAID `` still processing '' thinking your getting this great deal about them else besides 's... Order history at 1 TSP per day, my first bottle of six will be marked that way them.! It never came have n't been shut down by FDA SAID `` still processing.... Dissatisfied with their purchases dissatisfied with their purchases is currently one customer review posted about Vitacost.com would! Research, potential supplement choices ( ie in the same listed ingredients become part an. For 39 minutes on hold to find out they had cancelled the order saying we responded! Came today, i will never ever buy from them for years and never could anyone! Order fulfillment portion of the NSI 450 MG Pantethine money from my account for the shampoo ) taking money my.: your email address: reviews 14 more dedicated customer service to go elsewhere same as what i was. Capsule vitacost ARO L-Carnitine groceries since moving from Washington state to Tampa, vitacost wins price... To my default knowing what to expect, i will never ever buy from them for years and could. And sale prices problems tried live chat three times during open chat hours and could. Buy from them for years and always received fresh products: ) health products as `` new '' they... To have to pay the membership at Thrive Market review: what want. Am really disappointed in the store orders demand and customer service FedEx Ground through shoprunner more of the company 3.1!